Lenny's Podcast · February 16, 2023

Understanding the role of product ops | Christine Itwaru (Pendo)

with Christine Itwaru

Featured insight

Product operations is fundamentally about creating systems that allow you to thrive in product management - it can be either a thing you do or a person who does it. The role emerged because CPOs went from deliver, deliver, deliver to really increased business metrics and needed structured support to focus on outcomes rather than just shipping features. — Christine Itwaru

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