Lenny's Podcast · March 3, 2024

Making Meta | Andrew ‘Boz’ Bosworth (CTO)

with Boz

Featured insight

With News Feed, everyone was outraged at the same time as they immediately doubled their usage. We had cognitive dissonance between stated preferences and revealed preferences. The lesson isn't 'don't listen to customers'—it's distinguishing when the thing itself is wrong versus when the details are wrong. — Andrew 'Boz' Bosworth

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