Lenny's Podcast · July 11, 2024

'Building product at Stripe: craft, metrics, and customer obsession | Jeff

with Jeff Weinstein

Featured insight

Speed is P-zero alert level intensity when customers reach out. The moment someone takes their finite time to communicate about your product is an unbelievable gift. Leave meetings to respond immediately, even if just to say you'll follow up tomorrow. Turn detractors into promoters. — Jeff Weinstein

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