Lenny's Podcast · October 15, 2023
Building beautiful products with Stripe’s Head of Design | Katie Dill (Stripe,
with Katie Dill
Featured insight
Operationalize quality through journey ownership - assign engineering, product and design leaders to own 15 critical user journeys, have them regularly walk the store as users would, friction log issues, and calibrate quality scores in regular reviews. — Katie Dill
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