Lenny's Podcast · October 15, 2023

Building beautiful products with Stripe’s Head of Design | Katie Dill (Stripe,

with Katie Dill

Featured insight

Operationalize quality through journey ownership - assign engineering, product and design leaders to own 15 critical user journeys, have them regularly walk the store as users would, friction log issues, and calibrate quality scores in regular reviews. — Katie Dill

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